La Paz, Baja California Sur
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

I just found this site because I wanted to tell someone about my frustration with Western Digital. This is not the first time I have had problems with WD.

The WDTV live box is just not ready for prime time. It crashes all the time and is extremely consumer unfriendly. Sadly, like many other WD products, the device is out of warrantee before you get it home. The worst part is that the company doesn't seem to give a ***.

The really bad news for consumers is that they just received a cash infusion from a Chinese company and are, therefore, planning to expand their empire.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: Extremely short warrantee.

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This WDTV live box is total junk. I see that my comments have had no response. I was hoping to be able to dissuade at least one person from wasting their time and money on this pos but I see that pissedconsumer is also a waste of time.

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