Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Had a WD My Book Drive break it's connector? Guess what? Your drive is now a DOORSTOP. WD has built in proprietary software that will only recognize it's proprietary HARDware ( ie, it's enclosures w. their circuitboard--see it? now try to re-enclose that bundle into a drive enclosure box!). If that confuses you, try calling their people in the Phillipines or India or Mexico, and they will tell you -Dude, if you took it out of the original My Drive box without telling us, you're just a big fat turd to Western Digital, dude!!

ALL Western Digital drives are pre=programmed to recognize ONLY Western Digital drive enclosures, and they will only recognize Western Digital Drive Software.

Bottom Line: Once you have erased your WD drive and tried to reuse it as a spare drive, kind of thing, FORGET ABOUT IT! Western Digital WILL NOT PERMIT UNDER ANY CIRCUMSTANCES THE REUSE OF ANY OR ALL OF THEIR PRODUCTS.

Its planned obsolescence. If you lost your skate key, too fxxxing bad! You have to buy a new one!!!

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $125. The author is overall dissatisfied with Western Digital. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Western Digital.

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