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WD don't carry out what they say they will do

1.0
I sent my WD product back to them in a WD recall. They promised big discounts on their new models. My WD product was received by WD but I never got the promised discounts on their new models.

User's recommendation: Don't buy WD products.

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#4175398 Review #4175398 is a subjective opinion of poster.
Location
Perth, Western Australia

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Problem in Reading Harddisk

Error in Reading my Harddisk my harddisk is not reading properly.plz do the needfull as i m not able to perform the work from my harddisk
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#4096097 Review #4096097 is a subjective opinion of poster.
Preferred solution
Solve my Error of Reading Harddisk.

Replacement for my new MYCLOUD Home 6TB NAS Drive.

The NAS drive I purchase New on 07/09/22 direct from Western Digital has never worked properly and have gone through the Customer Support procedure of sending all logs etc back to support for review and finally they informed me there was a problem and I should send it...
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1 comment
#2291413

I am curious - did you get this resolved. We are having problems similar to yours only they have not agreed to accept a return.

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#4080036 Review #4080036 is a subjective opinion of poster.
Location
Wantage, Oxfordshire

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Entering into Active Directory

Good afternoon. when you enter My cloud EX2 Ultra, the server with Active Directory starts to restart cyclically. Windows Server 2019
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#4063905 Review #4063905 is a subjective opinion of poster.
Location
Nalchik, Kabardino-Balkarskaya Respublika

Warranty replacements very poor

1.0
Western Digital - Warranty replacements very poor
Your replacement department is very poor service. After paying for two return I got RMA and mailed my drive back after proof you received it and a few days later I check, and they say they did not receive it. After showing proof it was signed for, they found it. After...
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1 comment
#2246081

They That is the way that warranties work you pay shipping to and in some cases from. Every warranty works this way.

You are not special.

Now if you paid WD for quick service that is different. The have no duty tp turn around the same way that you shipped it.

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#3929094 Review #3929094 is a subjective opinion of poster.
Location
Cincinnati, Ohio
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Warranty issue

I have issue with Cloud storage devices, this device warrant period is expired so. This device is purchased few days ago. Pl replace me another.
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#3867933 Review #3867933 is a subjective opinion of poster.
Location
Bhubaneswar, Odisha
Preferred solution
Issue warrant card for feature assistance pl.

No response till we are still awaiting your for a responsr

No one call or make a email for tbis quiry to getin touch with us .this a big case for purchase of hdds and nas
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#3785919 Review #3785919 is a subjective opinion of poster.
Location
Shimla, Himachal Pradesh

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Ssd problem

Western Digital - Ssd problem
SSD is not working properly window is not loading I want to replace it I have attached all documents required to you
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#3600635 Review #3600635 is a subjective opinion of poster.
Location
Patna, Bihar
Preferred solution
Full refund

Repair service

Somehow my 6 YEAR OLD "WD PASSPORT EXTERNAL HARD DRIVE" is damaged. I need to repair it from service centre and recover my data.
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#3598358 Review #3598358 is a subjective opinion of poster.
Location
Patna, Bihar

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