Contact Western Digital Customer Service
Western Digital Phone Numbers and Emails
Toll-Free Number:
-
(800) 275-4932
Customer Service:
-
(801) 424-5474Data Center Platforms and Servers
-
(877) 816-5740Data Center Platforms and Servers
-
(844) 404-7225G-Rack 12 Enterprise Support
Western Digital Emails:
Customer Service
Product Security
Investors/ Franchising
Jobs/ Career
Reasonable Accommodation
Contact Information
Western Digital Website:
Western Digital Help Center:
Corporate Office Address:
Western Digital
5601 Great Oaks Parkway
San Jose,
California
95119
United States
Other Info (opening hours):
Support Hours (PST):
Monday - Friday: 8:00AM-7:00PM
Saturday - Sunday: 8:00AM-5:00PM
Western Digital Store Return Address:
Western Digital c/o Teleplan Service Logistics INC
1784 Pan American St., Ste 101
Calexico, CA 92231-9531
Summary of Western Digital Customer Service Calls
669
TOTAL
CALLS
CALLS
07:18
AVG CALL
DURATION
DURATION
26%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Western Digital?
Product/ Service Question:
- “Hard disk not working”
- “External storage hard drive not working”
- “Warranty”
Return/ Replace Question:
- “Want To Replace my internal ssd”
- “1 TB HDD REPLACE”
- “Replacement for wd my passport”
Request for Information Question:
- “Need help installing”
- “Tech support”
- “Questions on a product”
Account Question:
- “Canot use constant attack by hacker and no way to use, one year old just useless”
- “New account”
- “Can't log into phone or computer and don't have employee phone number for help desk”
Shipping and Delivery Question:
- “Missing order”
- “Was not delivered”
- “Hard disk not received”
Staff Question:
- “For service”
- “Service ssd”
- “Repair service”
Employment Question:
- “Payroll / H.R”
Refund Question:
- “Refund”
Payments and Charges Question:
- “Billing fraud”
Activation/ Cancellation Question:
- “Cancel order - Back ordered”
Other Question:
- “Reading problem”
- “WD harddisk problem”
- “Hardive”
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Western Digital