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Contact Western Digital Customer Service

Western Digital Phone Numbers and Emails

Toll-Free Number:

  • (800) 275-4932
Call customer service
Send Message

Customer Service:

  • (801) 424-5474
    Data Center Platforms and Servers
  • (877) 816-5740
    Data Center Platforms and Servers
  • (844) 404-7225
    G-Rack 12 Enterprise Support
  • (888) 527-1441
    Return Issues
  • (855) 559-3733
    WD Red/WD Gold
  • (866) 270-5532
  • +3 188 006 2100
    Canada (French)

General Info:

  • (408) 717-6000

Headquarters:

  • (408) 801-1000

Investors/ Franchising:

  • (800) 937-5449
    Transfer Agent
  • (800) 695-6399

Legal:

  • (949) 672-7000
    Copyright Infringement Inquiries

Media:

  • (408) 717-7607

Western Digital Emails:

Customer Service
Product Security
Investors/ Franchising
Jobs/ Career
Reasonable Accommodation
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Trademark Inquiries
Media
Report Fraud
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How to Contact Western Digital Customer Service?

Most Popular Number:

(800) 275-4932
Total calls: 358 Issues resolved: 32 Last call: Jun 9, 2025
author avatar
PissedConsumer Reporter

Western Digital's customer service phone number is 800-275-4932. It is the toll-free support number to provide clients with assistance and advice. Clients can call the telephone number and ask for help or advice in the live mode. Data Center platforms and services can be reached via the 877-816-5740 or 877-816-5740.

To get a response to corporate inquiries, use the Western Digital email WD.Mediainquiries@wdc.com. Media issues can be resolved via the box WD.Productmediainquiries@wdc.com. Describe the issue in the letter and send it to the related address. The consideration period takes up to 4-8 days.

Open the Western Digital website and find the dark icon at the down part of the platform. Click on the online chat button and write Hello. After that, the chatbot will start the conversation. Provide information about yourself and indicate the question. The Western Digital live chat generates the answers in the instant mode.

Western Digital online chat is the method to gain support on the platform. Open the Western Digital website and press the dark icon at the right-down corner of the page. Write Hello and the chat will be started. Provide all information you have about the problem and wait for the answer. The chatbot creates answers in several minutes.

Western Digital address is 5601 Great Oaks Parkway San Jose, California 95119 United States. Western Digital headquarters is the place where key departments of the company work to improve the quality and range of services. Use the corporate address as a mailing to get in touch with the governing departments.

To get access to the account management, you have to complete the Western Digital log-in on the site. You can personalize the settings of the account and notifications. When you are authorized, the personal information in the Western Digital live chat will be fulfilled automatically.

Western Digital Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Western Digital is 8002754932. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 6 minutes.

  • People call Western Digital mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Western Digital Website:

Western Digital Help Center:

Corporate Office Address:

Western Digital
5601 Great Oaks Parkway
San Jose, California 95119
United States

Other Info (opening hours):

Support Hours (PST):

Monday - Friday: 8:00AM-7:00PM

Saturday - Sunday: 8:00AM-5:00PM


Western Digital Store Return Address:

Western Digital c/o Teleplan Service Logistics INC

1784 Pan American St., Ste 101

Calexico, CA 92231-9531

More contact details

Western Digital Rating Based on 87 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Western Digital Customer Service Calls

712 TOTAL
CALLS
06:12 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Western Digital?

Product/ Service Question:

  • “Need to access information from the hardware”
  • “My Cloud Home Not Working”
  • “Hard disk not working”

Return/ Replace Question:

  • “WD hdd return”
  • “Return”
  • “Want To Replace my External hard disk”

Request for Information Question:

  • “Information”
  • “Assistance with Download for WD Easy store”
  • “Help with My Cloud”

Account Question:

  • “Easystore recovery not working”
  • “Forgot password”
  • “My iCloud is blocked by you and I need some help”

Website/ Application Question:

  • “Installation”
  • “Passport installation”
  • “Installation of harddrive”

Shipping and Delivery Question:

  • “Missing order”
  • “Was not delivered”
  • “Hard disk not received”

Staff Question:

  • “For service”
  • “Service ssd”
  • “Repair service”

Employment Question:

  • “Payroll / H.R”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Billing fraud”

Activation/ Cancellation Question:

  • “Cancel order - Back ordered”

Other Question:

  • “I need an external hard drive with AC power”
  • “Passport for Mac”
  • “Back up”

Compare Western Digital Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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