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Contact Western Digital Customer Service

How to Reach a Person at Western Digital

Verified Contact Information

Toll-Free Number:

  • 1-800-275-4932
Call Now
Send Message

Customer Service:

  • 1-801-424-5474
    Data Center Platforms and Servers
  • 1-877-816-5740
    Data Center Platforms and Servers
  • 1-844-404-7225
    G-Rack 12 Enterprise Support
  • 1-888-527-1441
    Return Issues
  • 1-855-559-3733
    WD Red/WD Gold
  • 1-866-270-5532
  • +3 188 006 2100
    Canada (French)

General Info:

  • 1-408-717-6000

Headquarters:

  • 1-408-801-1000

Investors/ Franchising:

  • 1-800-937-5449
    Transfer Agent
  • 1-800-695-6399

Legal:

  • 1-949-672-7000
    Copyright Infringement Inquiries

Media:

  • 1-408-717-7607

Customer Service:

psirt@wdc.com
Product Security

Investors/ Franchising:

investor@wdc.com

Jobs/ Career:

careers.accommodations@wdc.com
Reasonable Accommodation

Legal:

copyrightagent@wdc.com
Copyright Infringement Inquiries
privacy@wdc.com
Privacy Inquiries
trademarks@wdc.com
Trademark Inquiries
dpo@wdc.com

Media:

wd.mediainquiries@wdc.com
wd.productmediainquiries@wdc.com

Report Fraud:

compliance@wdc.com

Western Digital Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Western Digital Phone Number
1 (800) 275-4932
Average Calls duration
5 minutes
Most Popular Western Digital Email Address
psirt@wdc.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Product/ service, return/ replace and request for information
View full overview

How to Contact Western Digital Customer Service?

Most Popular Number:

(800) 275-4932
Total calls: 371 Issues resolved: 32 Last call: Jul 2, 2026

Western Digital's customer service phone number is 800-275-4932. It is the toll-free support number to provide clients with assistance and advice. Clients can call the telephone number and ask for help or advice in the live mode. Data Center platforms and services can be reached via the 877-816-5740 or 877-816-5740.

To get a response to corporate inquiries, use the Western Digital email WD.Mediainquiries@wdc.com. Media issues can be resolved via the box WD.Productmediainquiries@wdc.com. Describe the issue in the letter and send it to the related address. The consideration period takes up to 4-8 days.

Open the Western Digital website and find the dark icon at the down part of the platform. Click on the online chat button and write Hello. After that, the chatbot will start the conversation. Provide information about yourself and indicate the question. The Western Digital live chat generates the answers in the instant mode.

Western Digital online chat is the method to gain support on the platform. Open the Western Digital website and press the dark icon at the right-down corner of the page. Write Hello and the chat will be started. Provide all information you have about the problem and wait for the answer. The chatbot creates answers in several minutes.

Western Digital address is 5601 Great Oaks Parkway San Jose, California 95119 United States. Western Digital headquarters is the place where key departments of the company work to improve the quality and range of services. Use the corporate address as a mailing to get in touch with the governing departments.

To get access to the account management, you have to complete the Western Digital log-in on the site. You can personalize the settings of the account and notifications. When you are authorized, the personal information in the Western Digital live chat will be fulfilled automatically.

PissedConsumer Club

Contact Information

Western Digital Website:

Western Digital Help Center:

Corporate Office Address:

Western Digital
5601 Great Oaks Parkway
San Jose, California 95119
United States

Other Info (opening hours):

Support Hours (PST):

Monday - Friday: 8:00AM-7:00PM

Saturday - Sunday: 8:00AM-5:00PM


Western Digital Store Return Address:

Western Digital c/o Teleplan Service Logistics INC

1784 Pan American St., Ste 101

Calexico, CA 92231-9531

More contact details

Summary of Western Digital Customer Service Calls

725 TOTAL
CALLS
04:48 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Western Digital?

Product/ Service Question:

  • “I bought a hard dryer for my DVR and it’s not working”
  • “Tech support”
  • “Didn’t purchase item.”

Return/ Replace Question:

  • “WD hdd return”
  • “Return”
  • “Want To Replace my External hard disk”

Request for Information Question:

  • “Help back up pc”
  • “Information”
  • “Assistance with Download for WD Easy store”

Account Question:

  • “Easystore recovery not working”
  • “Forgot password”
  • “My iCloud is blocked by you and I need some help”

Website/ Application Question:

  • “Installation”
  • “Passport installation”
  • “Installation of harddrive”

Shipping and Delivery Question:

  • “Missing order”
  • “Was not delivered”
  • “Hard disk not received”

Payments and Charges Question:

  • “Charges on my bank account”
  • “Billing fraud”

Staff Question:

  • “For service”
  • “Service ssd”
  • “Repair service”

Employment Question:

  • “Payroll / H.R”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel order - Back ordered”

Other Question:

  • “Waranty”
  • “Windows11 not seeing MyCloud Ex2”
  • “Windows 11 not recognizing MyCloud EX2”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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