Contact Western Digital Customer Service
Western Digital Phone Numbers and Emails
Toll-Free Number:
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(800) 275-4932
Customer Service:
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(801) 424-5474Data Center Platforms and Servers
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(877) 816-5740Data Center Platforms and Servers
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(844) 404-7225G-Rack 12 Enterprise Support
Western Digital Emails:
How to Contact Western Digital Customer Service?
Most Popular Number:
| Total calls: 358 | Issues resolved: 32 | Last call: Jun 9, 2025 |
Western Digital Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Western Digital is 8002754932. 50% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 6 minutes.
People call Western Digital mainly because of product/ service, return/ replace and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Western Digital is 8002754932. 50% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 6 minutes.
People call Western Digital mainly because of product/ service, return/ replace and request for information.
26% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Western Digital is psirt@wdc.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Western Digital Website:
Western Digital Help Center:
Corporate Office Address:
Other Info (opening hours):
Support Hours (PST):
Monday - Friday: 8:00AM-7:00PM
Saturday - Sunday: 8:00AM-5:00PM
Western Digital Store Return Address:
Western Digital c/o Teleplan Service Logistics INC
1784 Pan American St., Ste 101
Calexico, CA 92231-9531
Summary of Western Digital Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Western Digital?
Product/ Service Question:
- “Need to access information from the hardware”
- “My Cloud Home Not Working”
- “Hard disk not working”
Return/ Replace Question:
- “WD hdd return”
- “Return”
- “Want To Replace my External hard disk”
Request for Information Question:
- “Information”
- “Assistance with Download for WD Easy store”
- “Help with My Cloud”
Account Question:
- “Easystore recovery not working”
- “Forgot password”
- “My iCloud is blocked by you and I need some help”
Website/ Application Question:
- “Installation”
- “Passport installation”
- “Installation of harddrive”
Shipping and Delivery Question:
- “Missing order”
- “Was not delivered”
- “Hard disk not received”
Staff Question:
- “For service”
- “Service ssd”
- “Repair service”
Employment Question:
- “Payroll / H.R”
Refund Question:
- “Refund”
Payments and Charges Question:
- “Billing fraud”
Activation/ Cancellation Question:
- “Cancel order - Back ordered”
Other Question:
- “I need an external hard drive with AC power”
- “Passport for Mac”
- “Back up”
Compare Western Digital Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
